Terms & Conditions

Last Updated: August 27, 2026

Welcome to Miracle Cab Shirdi. These terms and conditions outline the rules and regulations for the use of our website and taxi booking services.

By accessing this website or booking a cab through us (via phone, WhatsApp, or online), we assume you accept these terms and conditions in full. Do not continue to use Miracle Cab Shirdi's services if you do not accept all of the terms and conditions stated on this page.

1. Booking & Confirmation

• All bookings are subject to vehicle availability at the time of confirmation.
• A booking is only considered confirmed once you receive a confirmation message from our official WhatsApp number or SMS.
• While we do our best to provide the exact vehicle model requested (e.g., Swift Dzire, Innova Crysta), we reserve the right to provide an equivalent or upgraded vehicle in case of unforeseen breakdowns or unavailability.

2. Fares & Payments

• The fares displayed on the website are indicative and may vary based on fuel price fluctuations, peak season demand, or specific pickup/drop locations.
• One-Way Fares: Unless explicitly stated, fares are for one-way point-to-point drops.
• Additional Charges: Toll taxes, state border taxes, parking fees, and entry fees to monuments/airports are not included in the base fare and must be paid by the customer on actuals directly to the respective authorities.
• Night Charges: A driver night allowance (typically ₹200 to ₹300) applies for journeys driven between 10:00 PM and 6:00 AM.
• Driver Allowance (Batta): For outstation round trips extending overnight, a daily driver allowance is applicable.

3. Cancellation & Modification Policy

• Free Cancellation: You may cancel your booking without any penalty if cancelled at least 2 hours prior to the scheduled pickup time.
• Late Cancellation: Cancellations made within 2 hours of the pickup time may attract a cancellation fee equivalent to 20% of the trip cost to compensate the assigned driver.
• Modifications: Changes to the pickup time or destination are subject to availability and may result in a change in the final fare.

4. Passenger Responsibilities

• Passengers must carry valid government-issued photo identification during outstation travel.
• We strictly prohibit the consumption of alcohol, smoking, or carrying illegal substances inside the cab. The driver reserves the right to terminate the ride immediately if this rule is violated, without any refund.
• Passengers are responsible for their own luggage. Miracle Cab Shirdi is not liable for any lost, stolen, or damaged belongings left inside the vehicle.
• Any damage caused to the vehicle interior (e.g., tearing seats, vomiting) due to passenger negligence will incur a cleaning/repair penalty of ₹1,000 or actual cost, whichever is higher.

5. Service Disruptions & Delays

• We strive to ensure our cabs arrive on time. However, Miracle Cab Shirdi will not be held responsible for delays or service interruptions caused by factors beyond our control, including but not limited to severe weather, traffic jams, road closures, strikes, or vehicle breakdowns.
• In the rare event of a vehicle breakdown mid-journey, we will make our best effort to arrange a backup vehicle as quickly as possible.

6. Liability

Miracle Cab Shirdi's total liability for any claim arising out of the provision of taxi services is strictly limited to the total fare paid by the customer for that specific booking. We are not liable for any indirect, incidental, or consequential damages.

7. Contact Information

If you have any questions regarding our Terms & Conditions, please contact us:

• Phone: 9270245989
• Email: miraclecabshirdi9@gmail.com
• Address: Shirdi, Maharashtra