Last Updated: August 27, 2026
At Miracle Cab Shirdi, we understand that travel plans can change unexpectedly. Our cancellation policy is designed to be fair to both our customers and our driving partners.
1. Standard Cancellation
You can cancel your booking completely free of charge, provided you notify us at least 2 hours prior to your scheduled pickup time.
- To cancel, please call our support line or send a message on WhatsApp.
- No cancellation fee or penalty will be applied.
2. Late Cancellation
If you cancel your booking within 2 hours of the scheduled pickup time, a nominal cancellation fee may be applied. This fee goes towards compensating the driver for their time and fuel spent reaching your location.
- The late cancellation fee is typically 20% of the estimated trip cost, up to a maximum of ₹500.
- If the driver has already reached your pickup location and you fail to show up (No Show), a full standard cancellation fee will be applicable.
3. Cancellation by Us
In extremely rare circumstances (e.g., severe vehicle breakdown, natural disasters, or sudden road closures), we may be forced to cancel your booking. In such cases, we will:
- Inform you at the earliest possible time.
- Assist you in finding alternative transportation if requested.
- Refund any advance payments made immediately in full.
4. Modifications
Need to change your pickup time or date? We allow free modifications to your booking up to 2 hours before the pickup time, subject to vehicle availability. Modifications made less than 2 hours before the trip may be treated as a new booking and subject to availability.