Last Updated: August 27, 2026
At Miracle Cab Shirdi, we prioritize transparency and fairness in our billing and refund processes. Please read our refund policy to understand how refunds for advance payments are processed.
1. Advance Payments
In most cases, we do not require any advance payment for local or outstation bookings. However, during peak festival seasons or for large vehicle bookings (e.g., Tempo Traveller), we may request a nominal advance amount to secure your vehicle.
2. Eligible Refunds
You are eligible for a full refund of any advance paid in the following scenarios:
- You cancel your booking at least 2 hours prior to the scheduled pickup time.
- We are unable to provide a cab due to unforeseen circumstances on our end.
- The cab provided to you experiences a major breakdown before the trip commences and we cannot arrange a replacement.
3. Non-Refundable Scenarios
Refunds will not be issued in the following scenarios:
- Late cancellations made less than 2 hours before the scheduled pickup time (the advance will be retained as a cancellation fee).
- If the passenger fails to show up at the designated pickup location (No Show).
- If the trip is terminated midway due to passenger misbehavior, violation of safety rules, or carrying illegal substances.
4. Refund Processing Time
If your refund request is approved, we will initiate the refund to your original method of payment (e.g., UPI, Bank Transfer, or Credit/Debit Card).
- UPI / Wallets: Refunds are generally processed within 24 to 48 hours.
- Bank Transfers / Cards: Please allow 5 to 7 business days for the credited amount to reflect in your account, depending on your bank's policies.
5. Contact Us
If you have any questions or disputes regarding a payment or refund, please reach out to our billing support immediately via phone or WhatsApp.